Please read the following points carefully as use of our Shop On-line facility and purchase of goods by you means that you agree to them.
Ordering and stock availability:
You can order goods from us on this website by completing the order form. We will quickly send you an e-mail to confirm that we have received your order. This email confirmation will be produced automatically so that you have confirmation of your order details.
We aim only to display items that are in stock and which can be dispatched to you quickly. Occasionally, we may sell out of some goods, or their description may change. For this reason, the order confirmation does not mean that we will definitely be able to meet your order. If we cannot meet your order, we will let you know as soon as possible and credit your payment card with the full price of the goods or service that we are unable to supply.
Our prices are in pounds sterling on our web site and include VAT (where applicable), postage and packing within the UK, and insurance.
You can pay online using Visa, MasterCard, Switch or Delta.
To make sure that shopping on our website is secure, your credit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet.
We operate an on-line order limit of £2000 per order. Should you wish to purchase gift vouchers or products in excess of this, please call Christine’s School of Motoring, who will be able to assist you with your purchase. Please be aware that we do NOT accept gift vouchers from any other retailer. If you wish to purchase gift vouchers, please click on the driving lessons tab on our website, and select the type of lessons you wish to purchase.
For your security, we can only make deliveries to the purchasing cardholders address.
We aim to deliver the goods to you within 5 working days of receipt by us of your order, and we will make every effort to deliver within this time. We will not be liable for any loss caused to you by late delivery. If you do not receive your order within 5 working days of your receipt of our order confirmation, please contact us on 0800 311 20 60
Monday – Friday 9am-5pm
Saturday 9am – 12pm.
Return of goods:
You may cancel your order without penalty by returning the undamaged goods in their original packaging.
This will apply to your order unless you order video, DVD, audio, multimedia and software products where the item has been unsealed. You are under a duty to take reasonable care of the goods, which means the goods must be unused. You must return the goods within eight days of the day they were received. If you cancel your order, you are responsible for the cost of returning the goods.
Send returns to:
Christine’s School of Motoring
Returns Dept. 77 St Marys Park, Paignton, Devon TQ4 7DA
For your protection, we recommend that you use a recorded-delivery service. This returns policy does not affect statutory rights.
Driving Lesson Bookings:
The instructor shall have the right to substitute another instructor for a specific appointment. In the event of a mechanical breakdown or other cause, the instructor reserves the right to rearrange the lesson conveniently to both parties. The instructor also reserves the right to replace his/her motor vehicle with an alternative for the purposes of the practical driving test in the event of a mechanical breakdown.
The instructor will carry motor insurance covering the pupil whilst driving the tuition vehicle when accompanied by the instructor or by a Driving and Vehicle Standards Agency Examiner.
If the pupil fails to give a minimum of 48hrs notice to cancel any lesson, the pupil shall be liable for the lesson fee in respect of that lesson. If the pupil fails to turn up for a lesson, the pupil will be charged the lesson’s full price.
If, upon arrival for an appointment, the instructor deems that the pupil is unfit to undertake that lesson through misuse of drink or drugs, then the instructor has the right to cancel that appointment, and the pupil will be liable for the payment of the fee.
It is hereby expressly agreed that these terms and conditions are made solely between the instructor and pupil and that no contractual relationship exists between the school and pupil. Subsequently, the pupil acknowledges that the school has no liability to the pupil regarding any loss, injury or damage arising from the use of the tuition vehicle or any acts or omissions of the instructor or any instructor substituted.
Payment with respect to the current or next lesson may be made to the instructor; all other payments should be made to the instructor’s agent (the school). Where payments are made directly to the instructor, the school does not accept responsibility what so ever for any failure on the part of the instructor to carry out his/her obligations.
Refunds of Lessons:
Any refund given is at the discretion of Christine’s School of Motoring.
Driving lessons purchased more than 6 months previously to the refund request must be taken in driving lessons to the value of the current lesson price, not the price purchased.
If the purchase were a block booking rate, any lessons taken would be charged at the normal rate if a refund is requested. Outstanding monies will then be refunded. Any refund will go back to the payment source, i.e. the card with which the purchase was originally made.
Intensive Courses need to be paid in full as soon as the course is booked.
Cancellation of Courses:
We cannot accept any cancellations or refund any intensive course fees once the dates and times have been booked and the course has been paid for.
Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly, we will not be liable if this website is unavailable at any time.
1.5 Where possible, we always try to give warning of maintenance issues that may result in website downtime, but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website, you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature, including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website, you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website, you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10, you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer due to using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence that cannot be excluded or under the United Kingdom’s law.
1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.17 Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 Your right to cancel an order for goods starts when you place your order and ends 14 days from the day you receive your goods.
1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.21 If you are in possession of the goods, you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.24 You will not have any right to cancel an order for the supply of any of the following goods:
(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.
(b) a contract for passenger transport services – such as bus, rail or flight tickets.
(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the retailer’s control.
(d) the supply of goods that are made to the customer’s specification or are clearly personalised.
(e) the supply of goods that are liable to deteriorate or expire rapidly, such as delivering fresh flowers or meat.
(f) the supply of newspapers, periodicals or magazines.
(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance – for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.
1.25 In addition, you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the courts of England and Wales’s exclusive jurisdiction.